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If not handled properly, exit interviews can quickly become unproductive. Maintain the focus of the conversation in order to ensure its value.

Employee turnover is a guarantee in any organization. It’s not always a bad thing — just as employees will seek new opportunities for learning and advancement at different stages in their careers, quickly growing companies need different types of people — different skillsets, collaboration and leadership styles — at the various stages of their growth.

That said, according to the US Bureau of Labor Statistics, turnover can cost an organization 33% of an employee’s total compensation including both salary and benefits. The impact is not only financial — it also can affect company morale. It’s important that employee turnover be handled with care….

Source: Exit Interviews: How to Leverage Employee Turnover – OpenView Labs

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