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How Do Puzzle Interview Questions Affect Your Candidate Experience? By: Ioana Marinescu on June 8, 2016.

With the unemployment rate continuing to go down, it continues to get harder to recruit — making candidate experience more vital than ever in 2016.

Are your screening processes turning applicants off? Puzzle questions like “Why are manhole covers round?” have been popularized by Microsoft — and adopted broadly in many industries. The goal of such questions is to test how well candidates can think creatively in unusual and high-stakes situations. But research shows these puzzle questions have a negative impact on candidate experience.

Puzzle questions are perceived as unfair

In a Journal of Applied Social Psychology study, researchers compared puzzle questions with behavioral questions such as, “Talk about a time where you missed a deadline. How did you handle the situation?” People perceive behavioral questions to be fairer than puzzle questions.…

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